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British couple fights Bangkok airport extortionists
Wednesday, 01 July 2009

British couple fights Bangkok airport extortionists

Times Online

A British couple who were falsely accused of shoplifting in Bangkok airport and were forced to pay 8,000 pounds in bribes to secure their release are to take legal action for compensation.
Times online reported on Sunday the couple were the victims of an extortion racket that has ensnared other foreign travellers at the airport, which handles most of the 800,000 British visitors to Thailand every year.

Stephen Ingram, 49, and Xi Lin, 45, both technology professionals from Cambridge, were detained by security guards as they went to board Qantas flight QF1 to London on the night of April 25.

They were accused of taking a Givenchy wallet worth 121 pounds from a King Power duty-free shop and were handed over to the police. An official release order from the local Thai prosecutor's office subsequently conceded there was no evidence against them.

The online claimed they were freed five days later after a frightening ordeal in which they said they were threatened and held against their will at a cheap motel on the airport perimeter until they had handed over the money.

They alleged the bribes were paid to an intermediary named Sunil "Tony" Rathnayaka, a Sri Lankan national in his fifties who works as a "volunteer" interpreter for Thailand's tourist police

"Our main motivation is to protect other innocent British tourists from being caught up in this nightmare," said Ingram last week. "We intend to take every legal means to recover our money and obtain justice."

Last week Rathnayaka admitted in a telephone interview that he had received cash and money transfers amounting to more than 7,000 pounds from the Britons. He said the money was for police bail and for a payment to a figure he called "Little Big Man" who could withdraw the case against them.

"In Thailand everyone knows it's like that," he said. "They can go to jail or they can just pay a fine and go home. It is corruption, you know?"

Rathnayaka also agreed that the "bail" — about 4,000 pounds — was never returned to Ingram and Xi. Thai law says bail should be refunded.

In a detailed statement the couple said they were first detained at an airport office of the tourist police and later taken to cells at a police station in an isolated modern building on the fringes of the airport.

Rathnayaka confirmed that he met them in the cells on the morning of Sunday, April 26, and arranged the "bail". The police kept the couple's passports. Rathnayaka then escorted Ingram and Xi to the Valentine Resort, a lurid pink motel a few hundred yards from the runways. They were to remain there for four days.

During that time, Rathnayaka warned them not to tell anyone about their plight, especially the British embassy, lawyers, friends, family or the press.

However, on April 27 they sneaked out of the hotel and found their way to the embassy, where they met Kate Dufall, the pro-consul.

According to the couple, she told them the embassy could not interfere with the Thai legal system and put them in contact with Prachaya Vijitpokin, a lawyer.

Comments (37)Add Comment
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written by simon, Thu 02 Jul 2009 20:26:36 CDT
Either
A: Insist on a receipt which shows the 'stolen' product is a gift / costs zero baht.
B: Ask the kind shop assistant if you can take a photo of her with your gift.
C: Don't shop in King Power.
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written by Smedley Butler, Sat 04 Jul 2009 12:31:54 CDT
I would take option C.
In fact I wouldn't enter any store in the airport, and that includes food courts and boutiques.
Plus it's a rip off.

160 tourists were scammed this way in April according to journalist Andrew Drummond at his blog.
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written by Pieter, Tue 07 Jul 2009 10:24:42 CDT
No way they are not falsely accused. They are profesional thieves.

do you not believe : watch this video of the couple:

http://www.kingpower.com/2009/popup/pop_case2.html#
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written by mary, Wed 08 Jul 2009 00:00:18 CDT
they don't admit what they did. In Kingpower website,www.kingpower.com shows
CCTV what actually happens and nodoubt this british couple really steal a wallet and put it in her handbag. You should check the fact before writing or reading anything
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written by Trevor, Sat 11 Jul 2009 06:04:39 CDT
Check out King Powers website and the cctv pictures. This couple are as guilty as sin.
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written by Philby, Sat 11 Jul 2009 10:45:34 CDT
Sure Trevor IF THAT IS THE SAME COUPLE (after all they could be a couple of actors hired by King Power) But I am inclined to agree, I believe that it's likely to be true and either way King Powers's story is just as believable as the Englsih couple's
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written by John from UK, Sat 11 Jul 2009 13:18:22 CDT
Let's just say they took the stuff.
Is that any excuse for the Police to terrorize them, call in a fake lawyer from a fake embassy and extort a half million baht?
Is that really the way it works in Thailand?





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written by welo, Sat 11 Jul 2009 13:39:49 CDT
Please keep in mind that the scam might not *necessarily* include accusing a person of shop lifting *falsely*, but it definitely includes having everything prepared to scare that accused but not convicted person into buying their way out of an assumingly dangerous situation in a foreign country.

There are other similiar reports that are being published now, e.g. that of British citizen Dr. Norris who was accused of stealing a 20$ eye-liner and also paid her way out of Thailand.

Maybe our sympathies don't have to be with the British couple since they maybe/probably (who knows - innocent until proven guilty) have lied to the public, nevertheless the general acceptance of how the police handled that situation, using initimitation, isolation, seems to be a very common pattern.

One has to ask himself if the whole story would be so much different if an alleged theft was based on an unfortunate misunderstanding, or even an intended deception by a staff member (a supposedly free give-away, not putting an item on the bill, etc).

For sure this story has turned out to probably not be of the black and white kind, but wake up, this is the real world, not some Hollywood movie.

I completely agree that the press (and everybody reporting on that story) has the obligation of updating the full story after new facts have come up. But be a responsible net citizen and do not rely on only one source of information.
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written by mikey, Sat 11 Jul 2009 21:57:38 CDT
anyone ever wonder why all the video we see ( not just in this case) is always from overhead and not definite.

seems to me any logical business would have a second camera at eye level by the check out station to verify identification
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written by Anthony Holder, Thu 16 Jul 2009 10:01:06 CDT
It is extremely suspicious that King Power have now decided to release a video clip along with a statement of the alleged incident two months after the event! The King Power statement along with the video clip is false. Both Mr Ingram and Ms Lin are not implicated in the video. The King Power statement claims that Ms Lin was approached and searched in a restaurant; it also claims that the couple changed into different clothing, and that the 'wallet' was found in a bin outside of a toilet! The Police report confirms that none of this is true and that the statement was fabricated by King Power. The police report also confirms that the couple never visited level 4 or the duty free area of the airport. The report also confirms that the 'wallet' was produced approximately four hours by a King Power employee after the alleged incident occurred and one and a half hours after the couple were arrested. The report confirms that the 'wallet' was not found in a bin outside a toilet. The 'wallet' was eventually produced by a King Power employee in a clear plastic bag.

The Tourist Police 'Interpreter', Mr Sunil (TONY) Rathnayaka confirmed that a proportion of the extortion money (400,000 Baht) would go to the Duty Free employee and a security officer.

With regards to the video clip, now released two months later:- "something is terribly wrong with the video clip."
Please refer to the on-line comments which seem to confirm the' validity' of the engineered tape by King Power.

The British Embassy have a name for this illegal activity carried out by the Thai Police, they call it the 'ZIG-ZAG' route. The Embassy are fully aware of this tourist scam and were fully aware that the British couple were being forced to pay a large amount of money to the Thai police, and that they were being held hostage in a hotel for five days. The Embassy were never told by the couple not to intervene, the Embassy chose not to!

King Power are now trying to cover up the situation and protect there position! Please wake up everybody!
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written by John, Thu 16 Jul 2009 18:57:55 CDT
This is good information, I am a frequent traveller to Thailand (OR WAS) but I will never shop in king power again.
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written by Adrian, Mon 20 Jul 2009 20:37:11 CDT
This is terrifying, me and my partner have just cancelled a 2 week holiday to Thailand, we are now going to Hong Kong and Malaysia. This is a good site, however this scam is being widely reported by the BBC.
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written by Sarah, Tue 21 Jul 2009 20:15:54 CDT
I will never go back either EVER
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written by Richard P, Wed 22 Jul 2009 06:42:33 CDT
I was planning a trip to Thailand - but, if this is the way the locals treat innocent tourists, I will be visiting a more safe country. Doesn't the government authorities realise by allowing these things to continue, foreigners will stop coming?
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written by Dave, Wed 22 Jul 2009 17:58:24 CDT
Richard the Thai govt don't care because the people being scammed are LEAVING - they have already spent their cash.
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written by Robert, Thu 23 Jul 2009 12:26:15 CDT
I won't do any shopping at King Power ever again
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written by Drew, Thu 23 Jul 2009 18:12:12 CDT
Airports are a haven for thievery in every country of the world and it is not likely police would have anything to gain by pulling a scam like this.
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written by Drew, Thu 23 Jul 2009 18:15:24 CDT
There's a video of them stealing.

http://www.kingpower.com/2009/popup/pop_case2.html#
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written by Jane, Thu 23 Jul 2009 21:14:13 CDT
Please look at the clip again... http://www.kingpower.com/2009/popup/pop_case2.html

She clearly takes the wallet from the display (on the right side as you view the video), places it on the opposite side of the display (on the left side as you view the video), looks at other goods briefly, while her partner moves into position (front screen left) to obscure her actions from the sales staff at ground level. In moving away she collects the wallet from where she has placed it, and then places it the bag she has over her left shoulder as she rushes away.

Look at a hundred videos of shoplifters the world over and you will see the same techniques, the same crude misdirection, and the same theft.

Shame on the BBC and the London Times for being duped by these scammers, and for not having the wit or curiosity to corroborate their story. Were this the US, these thieves would have been sued for their last penny for their slanderous whingeing. Instead, it's automatically passed off as yet another piece of third world corruption by the sloppy editors.
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written by pighoglet, Fri 24 Jul 2009 03:30:00 CDT
The secondary issue here is apart from whether they did steal the items or not, the scamming with the sri lankan go between and the general attempt by authority figures to get some cash out of the accused.

If they did it then the case should have gone to court only after they were charged by the police.

This couple were detained without charge or before proof was established in a police interview as a way of making money against the threat of imprisonment without trial.

Disgusting corruption in other words.
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written by David, Mon 27 Jul 2009 00:57:12 CDT
We are going to Thailand in Novemeber, we will definately not be shopping at the airport.
If we had known about the amount of serious scams in this country, we would have never planned the trip.
We are not too concerned about Tuk Tuk and Taxi scams, if they want to bump us for a couple of hundred Batt....so be it, however, to hold somebody against their will and extort massive amounts of money out of them is disgusting. We certainly will not be travelling with thousands of dollars so we are a bit concerned should we be victim to this crap, we won't be buying ourselves out of any big scams, I'll die first and take a couple of these little bastards down with me. Everybody should stay away from this filthy company...King Power. Did everybody hear about the Danish tourist who was ripped off for thousands of dollars after being accused of dropping a cig end in a train station......he's a non smoker.......go figure!!........anyway, I heard BKK is filthy, what's another cig end on the ground????
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written by Lord Stanley, Mon 27 Jul 2009 12:35:16 CDT
I was recently in King Power Duty Free shop in BKK airport. Whilst paying for my purchases, I noticed the salesgirl slip an extra carton of cigarettes into my bag. When I questioned her, she replied "free gift." I asked for written proof of this, whereupon she immediately removed the carton and refused to speak to me anymore - other than to say "no English."

I made sure that the items in my bag matched those on my receipt.

I was being set-up; framed - to be arrested by security once I got outside the shop for shoplifting. God alone knows what it would have cost me to get away.
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written by Lord Stanley, Mon 27 Jul 2009 12:36:37 CDT
Oh and by the way, I will NEVER visit Tailand again.
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written by pighoglet, Mon 27 Jul 2009 17:58:16 CDT
Yes, the area of lower sukhumvit is like a rubbish bin because there are few actual bins around (wonder why?). The locals can use the place like a dump for all their waste but low and behold someone who has to put out a 600 degree burning cigarette end if they are foreign, they will be hassled for 2000 baht by someone in a too tight black uniform who has been dicretely following behind.

I personally dont smoke but I do get annoyed at scams aimed at foreign guests to make money for corrupt people. These scammers rely on fear hence even stopping a non-smoker because he looked scammable.
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written by Phil, Wed 29 Jul 2009 14:55:43 CDT
The people who say they are cancelling trips and/or will never visit Thailand again should not be let out alone.I have lived here for 5 years,visited many times before then and have had numerous friends and family visit here, without being scammed.I guess we have just been lucky?Or perhaps just use a bit of common sense and keep aware of what is going on around you.
As for dropping a cigarette butt,try doing it in that wonderful safe place Singapore!
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written by Uli, Wed 29 Jul 2009 15:29:37 CDT
To me the british couple as pictured in the BBC website looks clearly very different than the couple in the King Power video. The man might be the same, but the Asian woman ... come on, no way I would believe this is the same person. You do the math ...

BBC article with the picture (scroll down): http://news.bbc.co.uk/2/hi/asia-pacific/8154497.stm
King Power CCTV video: http://www.kingpower.com/2009/popup/pop_case2.html#
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written by Sammie, Thu 30 Jul 2009 00:28:15 CDT
Lord Stanley, thank goodness you noticed this! The country has gone to rack and ruin, you have to have eyes and ears in that place! scoundrels!
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written by Sammie, Thu 30 Jul 2009 00:34:26 CDT
sorry Phil I prefer Singapore actually, at least there is an IQ there!
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written by Joey, Thu 30 Jul 2009 13:29:21 CDT
How can you people on this site write that they will not visit Thailand again? I understand the situation thats happened, and i fully sympathise with the people that have been victim of these scams, but scams are happening all over the world. Do you really think Hong Kong and Malaysia are free of these scams? Your home town has scams. Keep your eyes open and you will all be fine.

These scams will not stop me from travelling to Paradise. Thailand is a beautiful place, just use common sense.

Rome has these scams happening everyday, do i here people saying that they wont travel to Italy again??? It happens everywhere.

Relax and enjoy.
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written by Thai Troll, Thu 30 Jul 2009 20:04:26 CDT
The guilty always plead innocence
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written by nige, Mon 03 Aug 2009 21:10:47 CDT
well thai troll how many innocent plead guilty?
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written by Mike Radcliffe, Tue 04 Aug 2009 11:40:22 CDT
There are scams all over the world as some of the comments state, but usually they are minor, not thousands of pounds and involve imprisoning people.
When the couple were searched by airport security, no wallet was found, the airport security admit this, so why did the police get involved at all, as there was no physical evidence.
As for the CCTV, well it does seem odd that King Power release it so long after the alleged crime, it could easily have been manipulated by King Power, you don't need to be a genius to do it.
Other people have come forward and have stated a similar thing has happened to them, even 'Tony' claims to have "helped" 150 people.
This incident has now been shown all over the world, including the BBC website, it will definitely adversley affect tourism in Thailand, when its at an all time low.
The TAT and Thai police should make an example of the culprits, whether it be King Power or Tony or the police.
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written by mike, Wed 05 Aug 2009 22:24:51 CDT
I can't believe how some of these posters are still protecting this british couple even after they saw the footage of the couple stealing. This couple was stealing, and they got caught. They made up a story of it being as an airport scam, and sold their story to the British press. Now the video evidence is out, some of you posters are still saying the police are corrupted for arresting them? etc etc?
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written by Jason Hughes, Sat 22 Aug 2009 06:32:20 CDT
I never bought anything at KING POWER as their prices were way too high.

Until this month I flew monthly from Vietnam to LHR via BKK usually on TG (Thai). Great airline.

As from this month I am now flying through Singapore so not only is Thailand loosing my airport taxes, etc. but TG loses a customer AND all my 17 employees who are no longer to fly through BKK - accounts will not reimburse any claim including flights through BKK.

TAT - Thai Tourism is deploying ringers to put up a smoke screen protecting King Power so pro-Thai comments should be viewed with suspicion.

As for cameras telling the truth! Baloney. In Vietnam the locals use the "richest person pays" technique for vehicle accidents, of which they are many. In the event of an accident numerous 'witnesses' appear and, after negotiating a deal and getting the story straight, then start pointing fingers at 'Big Wallet'.

To counteract this my employer installed three video cameras in each car (two on motorcycles) and whenever there is a crash we have video of the situation. Since we can only replay the recordings in the office we have the opportunity to preview the action AND select the video that best supports our drivers position.

Believe me, camera angles can make the same story TOTALLY different when viewed from the different sources!

Apart from this, why did it take SO long for KING POWER to post the video? Something smells.

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written by Lalith Jayawardena, Sun 23 Aug 2009 11:23:49 CDT
Why people should visit Thailand , Do you want to be appeared in 'Jail in Abroad' in National Geographic channel
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written by John, Sat 26 Sep 2009 15:44:50 CDT
I have just stopped travelling to Thailand, I now go to Phillipines. Sad because I love Thailand, but I just cannot trust the Thais anymore. And after watching the new television series on BRAVO about Brits in Thailand, I just feel tottaly intimidated to go there, and several friends have cancelled trips to Phuket.
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written by Joe, Tue 02 Mar 2010 09:12:27 CST
Its hard to believe the Thai side when they themselves don't do anything about scams. One time a guy scammed me right in front of a policeman and the officer didn't even do anything. For myself, I'm more inclined to believe that the video was fabricated.

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