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Written by Scott
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Thursday, 09 August 2007 |
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This is not really a scam but a WARNING: Shopping at MBK Center is NOT
Safe!
Last week (Wednesday, Aug. 1) when parking at MBK Center, I followed the lead of their “yam” who was supposed to be guiding me into a parking space. Suddenly a boom like a clap of thunder rang out. I looked in front of me to see if it was raining – only to see the guard in front of me continue to signal me to keep moving forward. But something was wrong. Instinctively I looked to my left rear to see that the car had a run in with a post. I said @#$%!, and drove backward – glancing up to see the guard STILL motioning me to move forward – only to stop when I got out of the car cursing him – I walked to the rear to check the damage.
Asking in Thai to talk to his manager, Khun (I forget his name) scratched his head in bewilderment as to why this farang was so upset. I drove the car up to the next level parked and asked another yam to speak with the manager of the guards. He took me to the Property Care Services office to meet with Khun Banyong Chandaeng, Service Manager, Integrated Services Division. Khun Banyong speaks very good English.
I told Mr. Banyong my story and told him I wanted MBK to take responsibility for the damage as I was following the guards instructions. He instructed Khun Somchai Kaewsrisuk (Inspector, Security Division) to investigate and he followed me down to the car where pictures were taken. Returning to talk with Mr. Banyong, I asked why the guards did not have adequate training. He admitted that while the guards received some training they did lack adequate skills.
Another investigating guard explained to Khun Banyong that the yam guiding me said he was telling me to move back – not forward. Yeah, right!
At that point I was really concerned and reminded Khun Banyong that safety wise, these were troubled times all over the world. Big shopping centers like MBK that attract Thai and foreigner alike are open targets. I asked him what would happen if there was a major security alert in the Mall, would his guards know how to handle the situation. He was silent. His silence spoke loud and clear.
I strongly urge all shoppers to stay away from MBK Center until the Center releases a public statement on readiness to handle safety issues and comment on training of its guards. If one parking incident can not be handled professionally by guards who supposedly are trained to handle ALL safety issues, from parking straight in the garage to crowd control in case of emergency, we are all in danger.
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