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Yindee Lapidary Gem Scam
Written by Victor Tan   
Friday, 19 September 2008

On my first day in Bangkok ( 2nd of September 2008), I was on my way to my hotel in Pratunam area when I asked a woman in front of Pratunam Complex for directions to my hotel. She introduced herself as an employee of the Pratunam Complex and appeared to be very friendly as well as apologising for the state of emergency in Bangkok at that time. She cautioned us against going to the Grand Palace area and instead recommended us to go to Lucky Buddha which she said was open only once a year. She then said that we should go to Yindee  Export which is having sales for the last day. She called up a Tuk-Tuk to bring us to the hotel for check in before bringing us to Lucky Buddha and Yindee Export. At that time, I did not know that Yindee is selling jewellery and we duly obliged feeling lucky to come across a friendly person.

the Tuk-tuk brought us to our hotel for check in before bringing us to Lucky Buddha. The place was not what we expected it to be with very few people there and does not look like a tourist spot. We were about to leave when we met a guy who introduced himself as a doctor waiting for her daughter. Again, he mentioned Yindee Export telling the same story as the lady just now. We then left and Tuk-tuk brought us straight to Yindee Lapidary. When we went in, we were given an introduction about gemstones by an old lady who speaks fluent English. She recommended some rings for my girlfriend to try and we were attracted to a white gold ring with red ruby. The price on the tag was 24000 baht and she gave us a discount to 15000 baht. She said that we can easily get a profit of double the amount if we sell it off in our country. She mentioned a few jewellery companies in Malaysia such as Poh Kong and Habib which imports stones from them. It did not come across as a scam to us thanks to our gullibility. After much persuading and and convincing, I finally agreed to buy the ring for my girlfriend.

We went off that day thinking that we have landed a great deal. The next day I googled on the internet on Yindee Lapidary and I instantly knew that I was conned. I immediately thought of going back to Yindee to get a refund. I met a policeman on my way there and I asked for his favour to follow me to the shop. When I arrived there, I demanded a refund and told the person that I have checked on the internet as well as checked with Poh Kong that Yindee Lapidary is a scam trying to con tourists. I warned that I will go to the Malaysian Embassy and will spread it in the internet if I dont get a refund. After a while, she said that she can only give me a further discount of 3000 baht. I insisted on a refund which she gave in to. She issued a credit voucher which I was not very confident of. I called my bank and also checked with the Bangkok Bank branch in Platinum. She assured me that it will be credited in around 2 weeks but up to now, it has not been credited yet. I am concerned whether Yindee will credit it or not. I hope there is no more twist to the tale. I hope that someone can help me get the refund from Yindee if my credit voucher does not go through. 

We have to use the internet to spread it to more people around the world to prevent them from falling into these scams. The authorities in Thailand have to do something to protect the tourists.  

Comments (44)Add Comment
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written by Sept 19th still in operation, Sat 20 Sep 2008 20:43:55 MDT
I was duped on the 19th Sept 2008, Same story - different gem store, I was blocked from going to Siam Paragon by a person claiming to be from the tourist info centre and told the shops were not open until later due to a holiday - a tuk tuk was organised for 80 baht to take me to the temple and from there we were taken to the Golden Argosy Factory Export Center Co, not to make a profit but the same thing happened at the temple - tuk tuk driver went to toilet - man in 4 wheel drive came and told us how lucky we were - Tiffanie's would buy it - thought at the time this is not the style for Tiffany. Upon arrival I was told they export to Michael Hill Jewellers and I know they have cheaper type things so was confident to get a cheap priced ring of quality.
Was supposed to be 5380 baht but when I got home today to scan the 'certificate' saw another 0, did a search of the company and bam up this site came.
They have taken $2000 from my credit card not $200 so I now need help????
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written by Brad, Mon 22 Sep 2008 17:01:49 MDT
Sorry to hear about what happened to you, but to be honest, why would ANYONE do anyone else a favour!
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written by slotty, Wed 24 Sep 2008 06:14:42 MDT
Brad, you're not helping. If you have nothing helpful to say, don't post. People can be nice. Tourists want to believe the Thais are nice people, but the very existence of this website proves that a handful - a growing handful - give the whole country a bad perception. So what's wrong with making people aware of these assholes?
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written by Brad, Thu 25 Sep 2008 17:32:09 MDT
Slotty, do you have any suggestions? Mr Duped, basically was caught out because he let greed cloud his judgement, the warning sound were there, but he chose to ignore them. What do you want me to say, "Don't worry bud, you'll get you're money back"?

I'd like to know where you plucked up "a growing handful" from, do you have any stats to back this up? I presume you don't live in Thailand?
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written by CM, Thu 25 Sep 2008 17:47:41 MDT
Brad, it's a very bad feeling to be scammed, not least on what was supposed to be a holiday. Let's not compound the writer's misery by calling him greedy, shall we?
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written by shelia, Fri 26 Sep 2008 00:10:33 MDT
the tuk tuk will take you all around to the tailor shop,jewerly shops . and it one in bangkok thailand the largest jew store in thailand it is over priced.to high the places there are greedy.they have a scam there just trying to feed there family.but it is so sad. it nice there. but they will try to take from you.oh yes.
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written by Pf, Sat 27 Sep 2008 00:24:42 MDT
Have you stopped think about social impact of your "honest tourist" on Thai society? The honest tourists don't seem to be any wiser or intelligent than the average school child. We fly into a foreign society after paying more money for the plane ticket than most people make in six months. We flash our money around as though it is unlimited. We stay at hotels and resort and pay prices per night that would be a down payment on a home for the ordinary person. We show no respect for the values, beliefs and culture of the society. We treat their religious temples like museums. No wonder they show us no respect. We are not respectful of them.
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written by Edwin, Sat 27 Sep 2008 11:13:02 MDT
I was cheated the same way too. I was approached by a elder Man. while crossing the road. telling me and my girlfriend that today is lucky buddha day. and only open today. so he lead us to the TUK TUK driver that lead us to lucky buddha temple. and it open only once a month.

Upon reaching praying to "lucky buddha" A well dress man approached us and told us about the same things Yindee. and told us that yindee is having the promotion and is open to the public and having a promotion. told us that if we buy and bring it back to local and is able to fetch a certain sum of cash. more than what we bought min a 45% profit.

After reading all this article i felt that i was cheated and i use my credit cards to pay for the bills. Now i'm in deep trobule with debt. anyone or any offfical is able to assist me with this. It pretty urgent.
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written by WS, Sat 27 Sep 2008 11:14:51 MDT
Hi,

It was the same as what others had reported - I was brought to Yiplee Lapidiary in Makkasan and bought a blue sapphire ring for 7000baht.

It happened on Saturday late evening, abt 6pm - 10th August 2008

When I checked online, the most I would pay may be less than 1000baht!!

Is there anything I can do to get my refund?

Thanks,

WS
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written by Luca, Sat 27 Sep 2008 13:39:14 MDT
Swatdee krap to everybody , i am living in Thailand from 1993 ! About the gems scam...high police officer are involved in this businness , you can not do nothing if u have been scammed , one of my good friend , he is a governament officer tried to help a foreigner that have been scammed...they went back in the shop for a refund but the owner threat the thai guy that work for the governament and they has been throw outside the shop badly...they went to complain in the Kaosan rd police station...they wrote paper and paper , the foreigner lost time , and never got his money back ! I work in the jewellery businness for many years and is not easy belive me , here in Thailand everythings can happened , and once you find out that they are try to cheat you...but they can not because you find out that and you do not let scam you...then they do not shame nothing ...they act angry with you ! Honest people very hard to find every where...but...i am sad to say that : in europe the police fight the crime...but in Thailand most of the policeman are criminals and are corrupt !
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written by Brad, Mon 29 Sep 2008 13:25:40 MDT
Slotty, I'll give you two guesses who wrote the paragraph below?

"Please remember, most scammers are successful because they play on the greed of their victims. If something is too good to be true then it probably is"
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written by Scammed again, Tue 07 Oct 2008 07:59:52 MDT
All these scammers are 'working' over lost tourists in plain view of the police Boxes and Security Guards.
DO NOT EXPECT TO HAVE THAI AUTHORITIES TO HELP OUT .
http://www.flickr.com/photos/29324583@N05/
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written by Theo, Tue 07 Oct 2008 22:55:05 MDT
I have a suggestion. Let all the readers here visit this shop. Waste their time by wanting to see about everything they have for sale, and after about one and a half hour just leave without buying anything. I have to think about it. I will come back later.
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written by Todd, Wed 08 Oct 2008 14:22:47 MDT
Theo, you have a lot of time on your hands? Best thing is word of mouth, the more people that know the less people are scammed. Find below a must read for all!

http://www.stickmanweekly.com/Reader2007/reader4672.htm
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written by Theo, Wed 08 Oct 2008 17:44:16 MDT
I agree of course. But most tourists go there with a Lonely Planet or something like that. Dont they read the book they bought? Still they buy.
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written by MIKEY, Wed 08 Oct 2008 23:53:32 MDT
I think quality gems are about the same price worldwide
( unless they are stolen of course).

why would anyone bother to buy them thinking they are going to make a huge profit taking them back home.

think about it, if they are so valuable, ligit companies would
( and do) export them.

if you are bringing them back, and they are over your countries free duty limit ( and you get cought) you will loose them and maybe pay a fine too.

don't let greed colour your judgment ( and don't beleive anyone trying to sell you something when away from home)
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written by tubs, Fri 17 Oct 2008 15:13:08 MDT
The problem here Mikey is that many tourists are honest people and believe what people say to them. Not all tourists are greedy but believe that they are getting a good deal from these shops. Lets face it - if a flat screen TV at home was for sale at $3000 and then it went in a sale at $2400 you would think you're getting a good deal? Same here with these Gems. Not every tourist is thinking they will make a quick profit. Mnay think they are getting a good deal on a present for the wife/family and it's not until they have their goods valued ( for home insurance purposes) that they realised they have been scammed.
The Thai tourist board promotes Thailand as a 'magical' place and the Thai people as friendly and welcoming because of their deep faiths. Tourists soon realize once they arrive that this is not true and in fact places like Bangkok is polluted and full of nothing but scammers and thieves.
And just to add about your remark about duty free limit - these people who sell you these worthless gems tell you a story about how they have a 'special' arrangement with your countries customs that allows the gems to be tax exempt. I guess that Western tourists are use to such high standards back home and if a store owner was to make such a statement then then that would be the case otherwise the police and authorities would close them down immediately and the owner arrested, fined and put in jail.

So, everyone, please do not slate off the tourist who fall for these scams. It is not their fault being so trustworthy. You should aim your spiteful remarks to the scammers and Thai Government.

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written by Scammed again, Fri 17 Oct 2008 16:07:35 MDT
These are not random scammers people are meeting.
The scammers are part of a devious organization, intent on defrauding every tourist that visits Thailand.
It starts at the arrival hall in the airport baggage claim with the AOT Limo scammers and continues outside every hotel, tourist site, busy corner, train station , shopping center, shrine. They are driving Taxies and Tuk Tuks.
They wear official badges, impersonate police officers, tourist officials. They work their scams in temples
They are everywhere now days and getting more and more aggressive all the time.
Look how popular the bangkokscams website has become. It is the tip of the iceberg, the reports here.
It won't be long until everybody around the world knows Thailand as a scammers paradise with the Police, TAT , Tourist Police doing zero to help visitors.
Boycott Thailand until the TAT starts warning visitors and the Tourist Police are reformed.
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written by Gizelle, Sat 18 Oct 2008 10:32:55 MDT
The same thing happened to me and my husband 2 days ago. I got the security guard from our hotel to accompany me to the tourist police station. I was offerred by a very disinterested police officer - 100% of my money back (after she called and arranged for the shop assistnat to attend the police station) in a credit voucher. I refused very sternly and stated I wanted my money back in cash and wanted to lodge a police complaint. I was told that by police and hotel security the best I could expect was a 70% refund, in CREDIT NOTE form. I refused and got a little stern. The police woman then called the shop and negotiated a 90% refund CASH. I went to the shop and got 90% in CASH back. The people at the store didnt even bother to ask why I wanted the refund! I had taken printed emails of all of these blogs with me to the station - showing the scam had been going on since 2002. The police must have told the store this. When I got to the shop the same people who sold me the dodgy goods had the nerve to smile, offer me water and thank me for coming in! Had to sign a form saying that I was so grateful to the company for agreeing to give me a refund, blah blah. I was escorted out of the shop firmly by the security person who accompanied me there - he became very upset when I tried to tell other people in the shop that it was a scam. He ushered me out and told me that the mafia were there - and "many big men waiting" behind the scenes. Felt terrible about not being able to stop it happening to other people. Im sure the police know it goes on, and even though they will frustrate you to tears (ie by watching TV while you are telling them the details of your complaint), they have to be seen to be doing something. I say your best bet is to get the police involved.
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written by BC, Sun 19 Oct 2008 16:57:32 MDT
Hi, I got scammed too. Could anyone advise me if I really do require a report from a singapore demalogist to verify the value of the gems before lodging a report to the bbk police?

Can the recoveing of my money be done in a day?

Many Thanks
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written by Joe, Sun 19 Oct 2008 22:43:59 MDT
Hi Gizelle

I am also a victim and am back to Singapore. I am thinking of going back to lodge with the tourist police and get my refund but i am afraid will they harm me along my return trip to the airport or back to Spore as my address is written on the receipt.
Please advise.
And so far have any of you got your refund, i mean receive the amount in your account and not just credit voucher.
HI Gizelle, please confirm that you bought the jewellery from Yindee??

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written by Gizelle, Mon 20 Oct 2008 19:33:28 MDT
yes, i bought it from yindee. Who are you afraid will harm you? The police can accompany you to the shop if you request them too - nothing to worry about if police are there. I spoke to a lady, Why dont you call and speak to them first. They might be able to assist without you having to return. THey have dealt with me 2 days ago so they will def remember the name. tell them you spoke to me. I dont beleive that you require any gemology report. i did not. I jsut took copies of all these blogs. I got my money back in CASH, i did not trust the credit voucher procedure - thought the police felt certain if it went through them they can track you getting your cash back. hope you sort it out. Its terrible that this happens.
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written by Gizelle, Mon 20 Oct 2008 19:35:20 MDT
Hi BC
I insisted that my money be returend that day. I got distressed at the polcie station so i think they took me seriously. Try and get it done all on that day and take the police with you. Insist on cash.
Also quick note to others, the monks on the street begging for money are NOT MONKS!
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written by bundy, Tue 21 Oct 2008 06:42:59 MDT
WHy cant you people just relax and enjoy Thailand like the rest of us.
Spend your money on cheap food and drinks and nice hotels , not expensive "deals".......

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written by BC, Tue 21 Oct 2008 23:28:48 MDT
Thanks Gizelle. I think I should be going down to bbk next week to get my refunds. Will update again.
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written by Darren, Wed 22 Oct 2008 12:20:04 MDT
Hi Gizelle,

I was scammed too and I'm so glad that you're able to get your money back. At least a success story. I think I'll call the Bangkok police station for help before I go Bangkok to get my refund.

Is anyone have the Bangkok police hotline?
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written by Darren, Wed 22 Oct 2008 15:11:17 MDT
Is there anyway that we can appeal from Visa or Master Credit Card for the scam purchase especially with the proof of this website?
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written by Joe, Wed 22 Oct 2008 23:33:52 MDT
Thanks Gizelle. How much was your purchases? Will make plans to go down. So at the police station, the tourist police did all the talking with the shop people? At any time was the phone passed to you for you to speak to the shop people ??

Darren, I also have the same thoughts... appeal to visa or master credit card with the proof of this website.

Has anyone approach the Dept of Internal Trade?? Heard that If the refund is credit voucher, which i am not comfortable. also the jewellery wull be kept by the authorities until the refund is received by the victim and this could be like 3 weeks. So please advise, which is the best approach. which direction to move??....Headache...
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written by Darren, Thu 23 Oct 2008 08:33:22 MDT
I think if going to Bangkok again for refund is necessary, I suggest we can go by group. I think the chances is higher that police force will take it more seriously on these scam cases.

What do you think?
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written by Tourist, Thu 23 Oct 2008 15:25:30 MDT
The Police are not to be trusted.
They could shut down many of these scammers overnite.

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written by Tod in Bangkok, Thu 23 Oct 2008 17:06:47 MDT
If it sounds too good to be true it is fake. This being thailand, it is a buyer beware market for everything. It saddens me to read the tales of the gem scams, as there are good gemstones to be had here IF you know where to look. That being said, IF a thai speaks engrish too well, they are scamming you, as this culture is soo 'face-loss' oriented most thais wouldn't speak for fear of speaking wrong and losing 'face'. IF you are approached by a thai speaking engrish too well, BEWARE. The temples here don't close, there is no one-day-only sale, and nothing is what it seems.
For those whose credit cards were charged higher than the sale price, your only avenue is to dispute the charge with your credit provider. Believe me it's not the first time they've had a dispute over a c/c transaction in thailand.
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written by Joe, Thu 23 Oct 2008 22:38:48 MDT
Already book flight to tap on Monday's public holiday !! Yes, the only avenue is to dispute the charge and it takes abt 60 days processing . Anyway I provided the credit card provider the link to the gem scam site.



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written by Gizelle, Mon 27 Oct 2008 17:57:04 MDT
I spent 1800 aud on the jewelery. i went throught the tourist police not the other police. Credit card compnay cannot reverse transaction if you have signed for item, but can dispute it later and can try to get money back to you. You can tell the police to tell the shop that they can either give you cash back now or when you get home, you will keep the jewelery and dispute the transaction!!! That might make them reconsider. I didnt speak to shop - police did all that until i went to shop to collect my cash. when you get there, do not provide them with your credit card details again - they will ask for them but you can say you left your card at home. Police shut these places down, they then reopen under another name. Although, Yindee has been doing this since 2002.
I did not go to BKK for jewelery, just a relaxing break away from stressful job. Locals (inc police)basically convey the message, "well you are the stupid / greedy tourist for buying it". What they dont understand is that this is not the point. It is fraud. Ultimately, toursim will suffer if Thai people dont stand against it more strongly. I suppose they dont think of all of that.
Really hope it all goes well.
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written by paul w , Sun 16 Nov 2008 23:43:43 MST
Hi fellow members of the scamed by the thais club
i have just returned from bangkok and i was scamed 2 days ago by the same means that everyone else has been it leaves a really bad taste in your mouth and i will not go back to thailand i did not buy through greed ,just a present for my wife but it really has no appeal to it now and i am £1500 worse off wrecked my holiday and just a thought i gave the sales woman my driving licence which was photo copied and has details about me along with my card details .these people are criminals so i have cancelled my card just incase they try to make use of my details its all a bit scary.
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written by stephen, Wed 19 Nov 2008 22:07:11 MST
omg!!! i js got fraud!! who can help me to get back money? any guidance? i lost rm4000 buy a ring for my lovely wife.. pls email me ok..? This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
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written by Missus., Mon 24 Nov 2008 19:00:35 MST
I'm sorry but anyone that falls for this scam is just plain dumb. Before I travel ANYWHERE I investigate my destinations. I check to see what public holidays/celebrations will co-incide with my trip, places to visit, landmarks, weather and another thing I check is if there are any scams to watch out for. Easy to do, I found this site just by typing "Bangkok scams" into Google.
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written by Dylan, Thu 27 Nov 2008 12:35:55 MST
Buying jewellery usually is expensive to buy but it is usually very difficult to sell away unless very famous or unique stones. Cheating this way is very unethical and tarnishes the image and effort of the Thai tourism board to promote the country.

Land of smile becomes the Land of smiling crooks. Very disappointed with Thailand where the basic 4 pillars of Buddhism is not practiced in a land where Buddhism is the primary religion.
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written by Kali, Sun 30 Nov 2008 20:04:51 MST
To a certain extent couldn't the same be said for most things bought anywhere in the world on holiday. If you buy an ornament of some type and then see it in another shop far cheaper do you run back to the place of purchase and say you've been scammed. Hasn't it always been a case of 'buyer beware'. If the gems are not real then and they have taken more than agreed from your credit card then of course this is disgraceful but if you have simply paid more for something than it is worth then I have had that happen with every purchase in Thailand. Every carving or ornament you will find elsewhere far cheaper. At the end of the day if you like it and you are happy to pay that particular amount then that is really down to you.
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written by Groome, Sun 30 Nov 2008 23:28:01 MST
Kali - No, it couldn't. The point is the sellers said the product was worth double the amount paid (in the buyers home country), after the buyers were taken to the shop under false pretences.... And the 'employee of the Pratunam comlex' advised the visitor not to visit the wonderful sight of the Grand Palace because of the problems. It's a real shame.
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written by theo, Wed 10 Dec 2008 01:54:03 MST
Its clear that most visitors to Thailand see a lot more ATM machines then temples.
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written by tx, Tue 23 Dec 2008 10:33:18 MST
Hi, I'm from Indonesia.
Got scammend for THB 88,000 at Erawan Lapidary.
Will going back to bangkok at 16 January 2009. Are there any fellow Indonesian who got scammed also?
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written by Ken Gibson, Tue 23 Dec 2008 10:48:13 MST
Scammers are greeting tourists at the Airport and harrassing them the entire time they are in Thailand.
Until the TAT/Police do something to protect visitors, a boycott is appropriate.

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written by bn, Tue 23 Dec 2008 11:55:39 MST
It is still you who make the decision to follow any good advices you hear. Seems like many people here being scammed do not know jewellery well, like metal content, grade of gemstone etc. You are just buying based on hearsay. What can I say?

I had enjoyed Thaialnd and knowing to side-step the usual tourist haunts is where I get to enjoy the people and culture of Thailand. Swadee khrap.
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written by TheoI, Thu 25 Dec 2008 16:44:53 MST
I agree I dont understand people buying expensive things in foreign countries without knowing what they are buying. When I buy stones in Holland I buy them with a reliable garantee in a reliable shop. If they trick me I know where to sew them. The other side of the medal is the efficient use of psychological tricks and the use of a payed infrastucture of Tuk Tuk and taxidrivers, as well as commission haslers, using often (holy) templegrounds to catch their victems. Its very good these things are exposed here. You cannot only blame the buyers. I think publishing here those things has already had results

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